Welcome to Deroic, a digital music streaming service provided by Deroic (Pty) Ltd (Registration Number: 2024 / 372704 / 07). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform, websites, apps, and services. By using Deroic, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

  • Account Information: Name, email address, username, password, and payment details (for Premium subscriptions).

  • Profile Information: Profile picture, bio, and preferences.

  • Content: Music, podcasts, audiobooks, and other content you upload or share.

  • Communications: Messages, comments, and feedback you send to us or other users.

1.2 Information Collected Automatically

  • Usage Data: Tracks you play, playlists you create, and content you interact with.

  • Device Information: IP address, device type, operating system, and browser type.

  • Location Data: Approximate location based on your IP address or device settings.

  • Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar technologies to enhance your experience.

1.3 Information from Third Parties

  • Social Media: If you connect your Deroic account to social media platforms, we may collect information from those accounts.

  • Analytics Providers: Data from third-party analytics services to understand user behavior.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.

  • Personalize your experience, including recommendations and playlists.

  • Process payments and deliver Premium features.

  • Communicate with you about updates, promotions, and support.

  • Analyze usage trends and improve platform performance.

  • Protect against fraud, abuse, and illegal activities.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Your Consent

We share information when you give us explicit permission, such as connecting your account to social media.

3.2 With Service Providers

We work with third-party vendors to provide services like payment processing, analytics, and customer support.

3.3 For Legal Reasons

We may disclose information if required by law, to protect our rights, or to comply with legal proceedings.

3.4 With Creators

If you interact with content (e.g., stream or purchase), we may share aggregated data with creators to help them understand their audience.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information through your profile settings.

5.2 Data Deletion

You may request deletion of your account and personal data by contacting us at support@deroic.com.

5.3 Opt-Out of Marketing

You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email.

5.4 Cookies and Tracking

You can manage cookies through your browser settings or opt-out of certain tracking technologies.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, including South Africa. We ensure adequate safeguards are in place to protect your data.

7. Children’s Privacy

Deroic is not intended for users under 13 years old. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Continued use of Deroic constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

By using Deroic, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting us with your information!

Deroic (Pty) Ltd
2024 / 372704 / 07
Founded by Derrick Phillemon Kobo
www.deroic.com